Grand Polanco Residencial Aparthotel Mexico City, Mexico City
About the Hotel
Grand Polanco Residencial, a 5-star aparthotel in Polanco - the wealthiest neighborhood with exclusive stores, features a garden, terrace, and
Apartment-Style Accommodations
Grand Polanco Residencial offers 34 accommodations with iPod docking stations. Each unit includes a
No Dining Information
No dining facilities are mentioned in the provided information.
Fitness and Recreation
The Grand Polanco Residencial provides a
Cultural Landmarks Nearby
The
Select your room type
Price and Room Availability Calendar
Getting around
Available transportation options
What our guests says about facilities
General
- No smoking on site
- Wi-Fi
- Paid parking
- Safe deposit box
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Elevator
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness center
Guest Parking
- Cookware/ Kitchen utensils
Services
- Housekeeping
- Laundry
Dining
- Picnic area/ Tables
Spa & Leisure
- Sun terrace
- Garden area
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Sitting area
- Dressing area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Washing machine
- Free toiletries
Self-catering
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Reviews and Ratings
The hotel has a fantastic location in a vibrant neighborhood with plenty of restaurants and shops nearby, plus indoor parking is included. The apartments are well-appointed and spacious but fell short on some basic amenities like dishwashing liquid and soap. Customer service was a significant downside for me, as there was minimal support available outside typical hours, which made it frustrating to have questions go unanswered.
My stay was a bit of a mixed bag. The location is really fantastic with tons of restaurants nearby and easy access to transportation. The apartment itself was nicely furnished and spacious, perfect for a longer stay. However, I was disappointed by the lack of basic supplies like dishwashing liquid and soap, and the customer service left much to be desired, especially during the night. It felt like they were cutting corners on essentials which detracted from the overall experience.
The hotel boasts a great location in a lovely neighborhood with easy access to restaurants and attractions. While the apartments are quite nice and have good amenities, I found the service lacking, especially when it comes to getting assistance after hours. The lack of basic supplies like dish soap and sufficient coffee pods was a downside, affecting the overall experience.
I had a mixed experience during my stay. The location was fantastic, surrounded by great restaurants and perfect for walking around. The apartment was well-equipped and spacious, but I found it lacking some essential amenities that would have made my stay more comfortable. The service left much to be desired, especially during the night and weekends when it was hard to get a response. Overall, while the apartment was nice, the lack of attention to detail and poor customer service were significant drawbacks.
I had a mixed experience at this hotel. The location was fantastic, making it easy to explore the neighborhood with its many restaurants. The apartment was well-equipped and spacious, but I felt the hotel was a bit stingy with essential items like toiletries and kitchen supplies. Customer service was a big letdown as I couldn't reach anyone when I needed help.