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From164US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Isaac Newton 119, Colonia Chapultepec Morales, Mexico City, Mexico

Grand Polanco Residencial, a 5-star aparthotel in Polanco - the wealthiest neighborhood with exclusive stores, features a garden, terrace, and complimentary airport shuttle service. The property maintains comprehensive safety measures including fire extinguishers, smoke detectors, security systems, and first aid kits.

Apartment-Style Accommodations

Grand Polanco Residencial offers 34 accommodations with iPod docking stations. Each unit includes a fully equipped kitchen with full-sized refrigerators, ovens, stovetops, microwaves, and separate dining areas. The air-conditioned units feature private entrances, balconies with city views, and bathrooms with showers and hairdryers.

No Dining Information

No dining facilities are mentioned in the provided information.

Fitness and Recreation

The Grand Polanco Residencial provides a fitness center and complimentary bicycles for guest use. Guests can explore nearby Chapultepec Park and Alameda Central for outdoor activities.

Cultural Landmarks Nearby

The National Museum of Anthropology stands 0.5 miles from the property, while The Angel of Independence Monument is 2 miles away. The aparthotel offers luggage storage and laundry facilities.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Two-Bedroom Apartment
Max:
4 persons
865 sq. feet 
Bed options:
2 Single beds
City view
Shower
Coffee machine
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Deluxe Apartment
Max:
1 person
650 sq. feet 
Bed options:
1 King Size Bed
City view
Shower
Coffee machine
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Superior Apartment
Max:
4 persons
650 sq. feet 
Bed options:
2 Double beds
City view
Shower
Coffee machine
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Price and Room Availability Calendar

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Getting around

Available transportation options

City Center
Mexico City 3.7 mi
Airports
Benito Juarez International (MEX) 10.9 mi
Lic. Adolfo Lopez Mateos International (TLC) 35.2 mi
Metro stations
Polanco700 ft

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Elevator
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness center

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Housekeeping
  • Laundry

Dining

  • Picnic area/ Tables

Spa & Leisure

  • Sun terrace
  • Garden area
  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

Isaac Newton 119, Colonia Chapultepec Morales, Mexico City, Mexico
Map view
street view
Isaac Newton 119, Colonia Chapultepec Morales, Mexico City, Mexico
Nearby
Museums
Museo Nacional de Antropologia
1100 ft
Avenida Presidente Masaryk
Avenida Presidente Masaryk
1100 ft
Night club
Dinsmoor
1100 ft
Parks
Plaza Uruguay
1100 ft
Restaurants
Porfirio's Polanco
600 ft
Avenida Presidente Masaryk 214 col. Polanco
El Farolito
100 ft
Newton 130 Locales C Col.Polanco
La Barra Cocina de Mar
200 ft
Calle Newton 116 V Sección
Ojo de Agua
300 ft
Av. Pdte. Masaryk 76 Col. Polanco
Rincon Argentino
800 ft
Presidente Mazaryk 177
Jaso Restaurant
500 ft
Calle Newton 88 Polanco
The Cupcake Project
400 ft
Avenida Horacio 522-A
Sagardi Cocineros Vascos
800 ft
183 Presidente Masaryk Avenue
Pasteleria
400 ft
Newton 139
Mexicano Masaryk
700 ft
Avenida Presidente Masaryk 192

Reviews and Ratings

Feedback from previous guests about their experience.
62%
enjoyed the hotel and would happily return
Great neighborhood
Spacious apartments
Poor customer service
Lack of basic amenities
6.2/10
Nice
Rooms
7.6
Location
9.2
Service
5.0
Dining
5.0
Guest reviews
6.2/10
based on 5 reviews
8.9
8.9/10 based on 671 reviews
Peter
United States of America, February  2025
6.6/10

The hotel has a fantastic location in a vibrant neighborhood with plenty of restaurants and shops nearby, plus indoor parking is included. The apartments are well-appointed and spacious but fell short on some basic amenities like dishwashing liquid and soap. Customer service was a significant downside for me, as there was minimal support available outside typical hours, which made it frustrating to have questions go unanswered.

Rooms
8.0
The apartments were spacious with a separate bedroom and fully equipped kitchen, making them quite comfortable for my stay.
Service
5.0
While the service staff were nice during the day, I was really disappointed with the lack of accessibility at night and on weekends when I had urgent questions.
Location
9.0
The location is excellent for walking around the neighborhood; there are lots of restaurants and convenience stores close by.
Dining
Facilities
Great neighborhood
Poor customer service
Edward
United States of America, January  2025
5.8/10

My stay was a bit of a mixed bag. The location is really fantastic with tons of restaurants nearby and easy access to transportation. The apartment itself was nicely furnished and spacious, perfect for a longer stay. However, I was disappointed by the lack of basic supplies like dishwashing liquid and soap, and the customer service left much to be desired, especially during the night. It felt like they were cutting corners on essentials which detracted from the overall experience.

Rooms
7.0
The apartment was spacious and nicely appointed with a fully equipped kitchen, which was great for cooking. However, it was disappointing that there were very few supplies provided for our stay.
Service
5.0
During my stay, customer service was lacking. They were only responsive during limited hours, and I had trouble contacting them at night or over the weekend.
Location
9.0
The location was excellent, right in a vibrant neighborhood filled with restaurants and close to public transport, which made getting around super convenient.
Dining
5.0
I found the dining options to be quite basic, with not much variety, and it felt like an afterthought.
Facilities
6.0
Facilities were decent, but not exceptional. It had indoor parking which was a plus, but otherwise, nothing stood out.
Bob
United States of America, January  2025
6.8/10

The hotel boasts a great location in a lovely neighborhood with easy access to restaurants and attractions. While the apartments are quite nice and have good amenities, I found the service lacking, especially when it comes to getting assistance after hours. The lack of basic supplies like dish soap and sufficient coffee pods was a downside, affecting the overall experience.

Rooms
8.0
The apartments were spacious and well-appointed, with a fully equipped kitchen, making it easy to cook during our stay.
Service
5.0
Unfortunately, the customer service was not ideal; they were unresponsive during evenings and weekends, making it difficult to get help when needed.
Location
9.0
The location is fabulous. It's in a vibrant neighborhood with lots of dining options and is great for walking around.
Dining
Facilities
7.0
Facilities like indoor parking were a nice convenience, but there were issues with staff availability that detracted from the experience.
Richard
United States of America, December  2024
6.6/10

I had a mixed experience during my stay. The location was fantastic, surrounded by great restaurants and perfect for walking around. The apartment was well-equipped and spacious, but I found it lacking some essential amenities that would have made my stay more comfortable. The service left much to be desired, especially during the night and weekends when it was hard to get a response. Overall, while the apartment was nice, the lack of attention to detail and poor customer service were significant drawbacks.

Rooms
8.0
The apartment was well-appointed, spacious, and had a fully equipped kitchen, but it felt a bit cheap regarding provided essentials.
Service
5.0
Unfortunately, the customer service was very disappointing. There was no one available to help at night or during weekends, and I received automated messages when I tried to reach out.
Location
10.0
The location is fabulous, right in a neighborhood filled with restaurants, making it easy to explore on foot.
Dining
Facilities
Great location
Poor customer service
Terry
United States of America, November  2024
6.0/10

I had a mixed experience at this hotel. The location was fantastic, making it easy to explore the neighborhood with its many restaurants. The apartment was well-equipped and spacious, but I felt the hotel was a bit stingy with essential items like toiletries and kitchen supplies. Customer service was a big letdown as I couldn't reach anyone when I needed help.

Rooms
7.0
The apartment was spacious and had a fully equipped kitchen, which was great for cooking. However, I noticed it was lacking basic supplies.
Service
5.0
I found the customer service to be lacking. There was no one available at night or on weekends, and my messages went unanswered.
Location
9.0
The hotel is in a great neighborhood with plenty of walking opportunities and lots of restaurants nearby. It definitely made exploring the area enjoyable.
Dining
Facilities
6.0
The hotel offered indoor parking, which was convenient. However, other facilities were not highlighted during my stay.
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Rooms and Guests2 Guests, 1 Room